How can I be sure it's good quality?
All our suppliers and products are thoroughly vetted for production standards and quality, and that is the cornerstone of our business. Every product carries detailed construction, materials, and finish information, so you can put our specifications side by side with anyone else's. Concretely: Italian full-grain leather, the top layer of the hide with its natural grain left intact, plus performance fabrics and velvets across more than 50 colours. The warranty shows where we are willing to stand behind the build, with 10 years on frame and construction and 2 years on motors and electronics. Delux Deco has been trading since 2011, has completed more than 1,000 installations across Europe, and holds 4.9/5 on Trustpilot (235 reviews, Delux Deco Ltd). To judge it yourself, request a free fabric and leather sample pack and assess colour and grain at home in daylight and lamplight. Get in touch to find out more.
Does the entire sofa come in the chosen leather?
Some ranges are full leather: the entire sofa in Italian full-grain leather, and the product description says so explicitly. Other ranges are half leather, which is the industry standard: natural leather on every wearable part you sit on, lean against, and rest your arms on, with matching synthetic leather on non-wearable areas such as the back and some side panels. Visually and in colour the two match seamlessly; you only feel the difference in places you barely touch. If you would rather have 100% full leather throughout, we can quote for that separately. Full-grain leather is the top layer of the hide with its grain left intact, which is why it stays supple and develops a patina over the years instead of wearing thin. You can choose from more than 50 colours, and a free leather sample pack lets you compare them at home.
Can I customize materials and colors?
Absolutely. Choose from more than 50 premium colours in Italian full-grain leather, performance fabrics, or luxurious velvets, and pick the options each model offers: massage, LED ambient lighting, dual- or quad-motor recline, memory positions, USB ports, and cup holders. The one thing you do not choose is the size. Every model has fixed dimensions and is sold as a set of pre-defined configurations: a single seat, rows of 2, 3, 4, 5, or 6 seats, and modular corner and U-shape arrangements. Made to order, in other words, not made to measure. Our room-planning service helps you pick the configuration that fits your room best, using your real measurements. We send free fabric and leather sample packs so you can judge colour and texture at home before ordering, because a colour on a screen is rarely the colour in your living room.
Are the chairs suitable for compact living rooms?
Yes. Our 2-seat and 3-seat configurations are designed for smaller spaces, with slim-profile frames that maximise comfort without overwhelming the room. Seats are typically 60 to 70 cm wide, and you can specify them without bulky centre consoles, which quickly saves tens of centimetres of wall space. More important than width is the depth once reclined: a powered seat needs considerably more room when the backrest goes down and the footrest comes up, plus clearance behind the backrest. So use our free online room planner: enter your real room dimensions, choose a model in a fixed configuration, and see the layout to scale, including the fully reclined footprint, a minimum 60 cm walkway, and a screen-size recommendation for your viewing distance. That way you know it fits before you order. A single seat starts from €1,299.
Why are your prices much lower?
Our goods cost less because we cut out all middleman costs, warehousing, and retail outlets. We order direct from the manufacturer the moment you order, which avoids stockpiling, excess shipping, storage costs, and wholesaler markups. Nothing sits ready-made on a shelf: orders are grouped weekly and go straight into production. That is exactly why the lead time is 12 to 16 weeks, and exactly why you save up to 60% against the same specification on the high street. You are not paying for showroom rent or for a sofa that spent months in a warehouse. What you do get is identical: Italian full-grain leather or performance fabric across 50+ colours, dual- and quad-motor electric recline, and a 10-year warranty on frame and construction with 2 years on motors and electronics. A single seat starts from €1,299. More than 1,000 installations across Europe and 4.9/5 on Trustpilot (235 reviews, Delux Deco Ltd) say the approach works.
When am I charged for my purchases?
As we order on-demand direct from the manufacturer, we pay for the goods upfront. Your payment is taken when production begins, not at the moment you place the order. Between those two points we confirm your configuration: model, fixed layout, material, and colour from more than 50 options. Your order then joins the weekly production batch, and the lead time is 12 to 16 weeks. You can pay by iDEAL, credit or debit card, or bank transfer. After delivery you have a 14-day statutory withdrawal period under EU consumer law; if you refuse the delivery at the door there are no return costs at all. In the unlikely event you are unhappy or goods arrive damaged, we will exchange or refund. Frame and construction carry a 10-year warranty, motors and electronics 2 years.
What payment methods do you accept?
We accept iDEAL, all major credit and debit cards (Visa, Mastercard, Amex), and bank transfer. Payment is taken when production begins rather than when you place the order: we hold no stock, so every piece is produced specifically for you. From that point the lead time is 12 to 16 weeks. The price you see is the product price; delivery is charged separately and depends on the pallet class (P1 to P4) of the variant you order rather than on the number of seats. The exact amount is shown on the product page and again at checkout. After delivery you have a 14-day statutory withdrawal period. Frame and construction carry a 10-year warranty and motors and electronics 2 years. A single seat starts from €1,299, and the flagship Universal Ultimate from €2,199.
Do you have any showrooms where I can see the products?
We have showrooms in the UK and Poland, in Windsor and in Piaseczno near Warsaw, where the full range is on display. We deliberately do not run a showroom in the Netherlands or Belgium, so there we work differently: you get a personal video consultation in which a specialist walks you through the models, shows how quietly the motors move, and thinks through the layout with you. We also post free fabric and leather sample packs, so you can judge the 50+ colours at home in your own light. Our online room planner then lets you check the fit yourself, including the fully reclined depth, a minimum 60 cm walkway, and a screen-size recommendation based on your viewing distance. That way you know how a sofa sits, feels, and fills the room before you commit. Get in touch to book a video session.