Question 1

How can I be sure it's good quality?

Accepted Answer

All our suppliers and products are thoroughly vetted for production standards and quality—it's the cornerstone of our business. Every product has detailed construction, materials, and finish information. Compare our specifications against competitors to discover the benefits of luxury for less. We also offer video consultations where our specialists can show you the materials, construction details, and answer all your quality questions. Book a free video session on [booking-link]this page[/booking-link].

Question 2

Does the entire sofa come in the chosen leather?

Accepted Answer

Some ranges are full leather (entire sofa in top-grain leather, clearly stated in product descriptions). Other ranges are half leather—natural leather on all wearable parts, with matching synthetic leather on non-wearable areas (back, some side panels). This is industry standard. We can quote separately for 100% full leather if desired.

Question 3

Can I customize materials and colors?

Accepted Answer

Absolutely. Choose from over 40 premium colors in Italian top-grain leather, performance fabrics, or luxurious velvets. Every seat can be tailored with your preferred material. We offer free fabric and leather sample packs so you can see and feel the quality at home before ordering.

Question 4

Are the chairs suitable for compact living rooms?

Accepted Answer

Yes. Our 2-seat and 3-seat compact layouts are designed for smaller spaces, with slim-profile frames that maximize comfort without overwhelming the room. Seats are typically 60–70cm wide, and you can configure them without bulky center consoles. Our 2D planning service ensures a perfect fit.

Question 5

Why are your prices much lower?

Accepted Answer

Our goods cost less because we cut out all middleman costs, warehousing, and retail outlets. We order direct from the factory when you order, avoiding stockpiling, excess shipping, storage costs, and wholesaler markups. We buy on-demand directly from manufacturers and pass savings of up to 60% to our customers.

Question 6

When am I charged for my purchases?

Accepted Answer

As we order on-demand direct from the factory, we pay for goods upfront. In the unlikely event you're not happy or goods are damaged, we will exchange or refund. See our Money Back Guarantee and Returns & Exchanges Policy for details.

Question 7

Do you support iDEAL and financing options?

Accepted Answer

Yes, we accept iDEAL, all major credit cards (Visa, Mastercard, Amex), and bank transfers. For larger orders, we partner with financing providers offering flexible payment plans. Payment is taken when production begins.

Question 8

Do you have any showrooms where I can see the products?

Accepted Answer

We have [showroom-link]showrooms in the UK and Poland[/showroom-link] displaying our full range of products. For customers in the Netherlands, we offer personalized video consultations where our specialists can show you products in detail, answer questions, and help you choose the perfect configuration for your space. Book your free video session on [booking-link]this page[/booking-link] to see our cinema seating up close.

Frequently asked questions

Product & Quality

Ordering & Pricing

Showrooms & Support

Still have questions?

Frequently asked questions

Product & Quality

Ordering & Pricing

Showrooms & Support

Still have questions?